FAQs

What does the Photo centre do?

You can print digital images onto high quality traditional photographic paper – with no need for special printers, paper and ink at home.

You can also create a range of products and gifts using your digital images. The range on offer will be updated frequently as new products become available.

How do I access the Photo centre?

Visit www.confetti.co.uk/photocentre where you can download the software required. You can then select and prepare images and products. You pay online and your order is sent to a processing lab. Products are then sent directly to you.

What kind of photos can I upload?

Currently you can use JPEG, TIFF, BMP and FLASHPIX formats.

What will affect the quality of images?

A print from a photo processing lab on traditional photographic paper is superior to all current computer colour printing technology and may show up any deficiencies in your digital images. Therefore, in order to gain the best results you should consider the following.

Number of pixels: this is generally called resolution. The first generation of digital cameras, that are not sold anymore, carry a resolution of 320 x 200. Photos taken with such cameras are great for web and PC usage, but they are not adequate for printing on real photographic paper.

In order to produce a satisfactory photographic print, your digital image should have at least a resolution of 600 x 400 in its original size. Check your camera’s specification to determine this. A 600 x 400 image has just enough resolution to print a 4" x 6" photo.

The Photo centre will warn you if you try to send an image that does not have enough resolution. You will be able to bypass the warning and upload such an image, but the result will be a poor quality print in most of the cases.

The following chart shows what levels of resolution are suitable for different sizes of prints.

Megapixels e-mail 4x6 5x7 8x10 11x14
 1 MegaPixel x x      
 2 MegaPixels x x x    
 3 MegaPixels x x x x  
 4 MegaPixels x x x x x
 5 MegaPixels x x x x x

Compression: some models of digital camera allow you to choose a level of quality. This is an option that is sometimes labeled as low, medium or high quality. The simple rule is, the higher the quality (i.e. the less compression), the better the prints will be.

The recommendation is that you don't compress too much. Also, once you have compressed, there is no coming back - you cannot 'decompress' and recover the original look of your picture. The software will warn you if compression is too high.
 

Who do i contact if i have a query regarding my order?

Please telephone 0208 991 6565 (open Monday to Friday 10am to 4pm).
 
How to create and buy products
 
 

Photo centre