Stationery FAQs

Stationery faq's and terms and conditions

Q: What are the delivery charges?

Delivery is £3.99 to any address in mainland UK or Northern Ireland Monday-Friday. Please call our helpline for delivery outside these areas and abroad. A signature will be required on delivery to provide proof of receipt.

Q: Express print

A: For last minute orders you can use our express service for an extra charge (see order form for details). Orders received by 9.30am (Monday-Thursday, excluding bank holidays) are guaranteed to be despatched within 48 hours on an overnight courier Monday-Friday.

Q: What happens if I want to cancel my order?

A: All orders are personalised to your requirements. For this reason, refunds and exchanges will only be made if the stationery is found to be damaged, or does not meet your order specifications. This does not affect your statutory rights. Under exceptional circumstances we may agree to cancel an order. However you will incur a cancellation fee.

Q: Who can I contact if I need any further advice:

A: Just call customer care on 0844 848 9696 or email us on customercare@confetti.co.uk

Please note all punctuation will be in house style and raised ink printing is available in black. Please check order form for extra cost details. Raised ink is not available on order of service.

On receipt of order please ensure you check all your personal details before you send these out to your guests.