Will terms and conditions

The following terms and conditions are those which you enter into on submitting the completed will pack checklist/questionnaire to Wright & Wright Solicitors who provide this service on behalf of confetti.

Standard Terms

As part of our commitment to both good practice and a good service this note sets out our terms of business and the basis upon which we charge.

FSA STATEMENT

This firm is not authorised by the Financial Services Authority. However, we are included on the register maintained by the Financial Services Authority so that we can carry on insurance mediation activity, which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Law Society. The register can be accessed via the Financial Services Authority website at: www.fsa.gov.uk/Pages/register.

Responsibility for Work

Julian Sampson will be dealing with your matter as the Partner responsible for Private Client work and will deal with you on a day to day basis. If you need to telephone, please ask to speak to him, but if he is unavailable, please leave a message with his assistants, Miss Melinda Clemans and Miss Jo Stroud, both solicitors.

If there are any problems or queries that you may have on your matter please let Julian know in the first instance because prompt action is most likely to prevent the situation worsening. However, if the problem cannot be resolved please ask to speak to our Partner, Mrs. Angela Wright.

Quotation

For most matters we will already have given you a fixed fee quotation. We will add VAT to our charge at the rate that applies when the work is done. At present VAT is 17.5%. In addition, we will ask for reimbursement of any disbursements that are paid on your behalf. Again, it is hoped that an estimate of these costs will already have been provided to you.

Where a fixed fee is not agreed in advance, charges are calculated according to time recorded on your matter by solicitors and other staff at their respective hourly charging rates. Julian Sampson's charge is £175 per hour plus VAT. We will charge for writing letters, and for making and taking telephone calls in units of 1/10th of an hour.

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