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I order all of my wedding items off this site – I love it. Only once, out of all the times I’ve ordered, has an item been missing , and their customer service is excellent! The item was replaced. I recommend this site to all future brides!
Via email
First class customer service
“I wanted to write about the fantastic customer service I received from the Customer Service department at Confetti. I ordered a set of cuff links for both my dad and my father in law.
I’m pleased to say that both dads loved their gifts and I can’t thank the Customer Service department enough for all their hard work to ensure that this was the case. It is refreshing to experience someone who takes a pride in their job and goes the extra mile to ensure that the customer is happy with their purchase. Thank you for everything that you did to put things right, it was very much appreciated!”
Via email
Excellent customer service
“I contacted Confetti as I needed to obtain a VAT receipt for a recent purchase. Not only were they really helpful, they kept in contact and I had an invoice by email within minutes.”
Via email
Wonderful service
“What a pleasure ordering the mutiple items for my sisters wedding in South Africa. After ordering a whooping 100 tea lights, Confetti came straight back to advise me that 1/4 of the order would only be in stock from August, and offered a different option which I received in 2 days! Brilliant Service, I love Confetti, the best wedding website! I can’t wait for the next wedding to order more! Thank you Confetti”
Via email
Brilliant and fast service
“I ordered some favours for my wedding and Customer Services assisted me with my order. She said they would be with me in a month’s time, but they came much earlier which I was very happy with and the quality of them was fantastic. Thanks for all your support
”
Via email
Helpful tips
“You made life much easier for me and provided lots of helpful tips in such a friendly and warm manner! I am very grateful.”
Tristram, via email
10 out of 10
“10 out of 10 for the service and help you provided me with. I will definitely recommend using you and will continue to use you for the future.”
Denise, via email
Impressed with your service
“May I just say I am really impressed with how quick your service is. My order was dispatched quickly and you have replied in no time at all. I only returned it Monday so i wasn’t expecting anything yet I just wondered what the process was. It’s a shame really because the product was beautiful but not quite big enough. I will definately be shopping with yourselves again and also recommend you!”
Rebecca, via email
Excellent service
“You have both been absolutely excellent, thank you so much for your excellent service and prompt responses. I really appreciate it and look forward to receiving all my goods in due course.”
Lizzie, Surrey via email
Thank you!
“Just a short note to say THANK YOU so much for all your advice and follow ups with my order! I have to say I am very impressed with your service and will gladly recommend Confetti to my friends and family!
Although I came across the website by accident (as you know its my husbands birthday) it was great to have your advice / recommendation on the products and how they can be used. The website is wonderful and the products appears to be of good quality rather the norm so altogether, very impressed.”
Sharon, Middlesex via email
Fantastic
“I have just received my goods and I am very very pleased with them. The products are of high quality and the speed in which they were received was brilliant. I am off to the website again to order more products.”
Great party
“I needed my order by the 4th as they were for a surprise party and took a chance when ordering them that they would arrive in time. They arrived on the 3rd giving me plenty of time to get them to the surprise destination. Great service. Great party!”
Mrs L on Amazon.co.uk
Amazing Service
“Absolutely wonderful service. One item i ordered was out of stock but i received a lovely call from Christine to ask if i was happy to wait or else she could recommend an alternative. i waited for the item and Christine saw my order right through to dispatch, very very happy! Arrived sooner then expected as well! Good communication and good service. highly recommended! I am one very happy bride-to-be! Thanks again!!”
Great service
“Helpful staff on the phone (if you ever need to call!) Great website, with loads of brilliant ideas for weddings. In addition, delivery is very quick, and all items are always brilliantly packaged to ensure nothing gets broken.”
Very easy
“I ordered 10 disposable cameras in the week leading up to Christmas 2011. Understood from the order they would not arrive until the following week. However, pleasantly surprised when they arrived the next day – in time for Christmas. Would definitely use company again. Whole ordering process very easy.”
Great party
“Excellent service – item arrived in two days. Excellent quality product. Very pleased.”
Carole on Amazon.co.uk
Fast and fantastic products available
“I have ordered lots of items from confetti, including invitations, confetti, butterflies, bubbles, table planner and table numbers. everything came in plenty of time and there were no issues.”
Fast and efficient
“Ordered various items for tables and gifts boxes. Quick delivery and very pleased with everything ordered.”
Fast service
“I ordered some gifts for my bridesmaids, they are lovely and arrived within a few days.Great service.”
Excellent Service
“I ordered some wedding day items from Confetti, such as place cards and they arrived within a couple of days of placing my order. I was very pleased with the fast delivery service – when your planning a wedding this is the type of service you need. Well done Confetti your service is first class!”
“Fabulous, gorgeous, everything I could possibly need in one book.”
Julee, 29, Liverpool
“Super thanks so much for your speedy response, Ellen. I will re-order the same product but in cream via the returns form.”
Lynne
“Hi Joanne, I recieved it this morning
Hannah
Member Tip: Our members are enjoying exclusive discounts, click here to get yours.
“I ordered three fob watches on Saturday 18th June. Each one was engraved with a different personal message for my two sons and son in law. The three watches arrived on Tuesday 21st June all duly engraved. The fob watches are beautiful and are presented in a lovely metal box. I am very, very happy with the purchase and even happier with the quick delivery especially as I ordered them at the weekend and they arrived two days later. Well done Confetti!”
ReviewCentre.com
“There was a confusion with a photo mask order I placed for my friends Birthday on a particular evening. It was very stressful for me. Christine showed empathy to my situation, remained calm & extremely helpful & resolved my problem. Christine is a credit to the company.”
Rebecca
“Thank you for the great customer service. We wont hesitate to use you again/recommend you. Thanks again for all your help.”
Kristina
“I just wanted to send a big THANK YOU for your help. Items have been received. The prompt customer service was greatly appreciated with my change order need.”
Cassandra
“Thanks for getting back to me
Anonymous
“Hi Jade thankyou so much for your help. I will be placing another order this weekend so that is great. Thanks again.”
Sara
“Hi Joanne, Thanks so much for your help with this matter and your quick response. Much appreciated!”
Sara
“Wow – that was quick! Thank you very much.”
Leanne
“I just wanted to express my delight with my recent order for three personalised fob watches. I ordered them on Saturday 18th June and received them yesterday, Tuesday 21st June. The delivery was prompt to say the least! The watches themselves are beautifully engraved and well presented. In this day and age of complaints I just wanted to say thank you for such a great service.”
Anonymous
“Good evening. Thank you for your professionalism and responsiveness.”
Carine
“Dear Christine, Many thanks for such a quick response and such great service. Regards,”
Fiona
“Just to say a huge thank you for the fantastic customer service. I have received all orders with Confetti in a timely fashion, with no hassle or fuss. This latest item has been received today and looks great. Very pleased! Kind Regards.”
Claire Carwood
“Thank you very much for the black votive holders which arrived safely. They look really good scattered around my conservatory. Regards”
Ann
“Hi Joanne, Thank you very much for your quick response and kindly agreeing to honour the discount code. Brilliant service
Nick
“Thank you that’s very kind – will recommend you to friends – hadn’t realised choc were Thorntons and they were fab.”
Kate
“I received my box of 20 top hat favours today and cannot believe how quickly I received them.”
Anonymous
“Also I must say they are absolutley fantastic, better than I expected and at a fantastic price. Actually the smoothest transaction so far re all my orders for my wedding in June.”
Anonymous
“I had been looking for weeks for a male scottish favour and found tartan hats which were so expensive and it just occurred to me I can add my own bits of heather and tartan. (No competition here – maybe a new opportunity for you….). Thanks again.”
Anne
“Thank you very much, i do love your site and was very shocked at the condition they arrived in but i am now eagerly waiting for anoter order i place before i recieved the first and expect i will be ordering again before my wedding day.”
Anonymous
“I recently received an order with an item missing, my customer reference number is 1185392 and the item number is 100264 Beautiful Day trivia – gold 1 item priced at £7.99.
Apart from this everything else is superb, I will definitely be purchasing from your website again before my wedding in July, thank you. Kind Regards”
Becca Thomson
“I would just like to say how grateful I am that my (personalised) goods have arrived well within the lead time. I placed my orders on Sunday 17 April, and all of the items had arrived by Wednesday 20 April! I knew when I initially placed the order that there was a chance that the items would not arrive in time for my wedding on 7 May, as the lead time was 14 working days! However, I was willing to take a chance as I really wanted the items!! I spoke to a very helpful lady (Ellen I think) on Monday evening, who explained that she would speak to somebody regarding the order to see how long it would take. I’m over the moon with my purchases, and I would definitely recommend your site to others! Thanks again.”
Carly Thompson
“I would just like to say you gave me amazing service i have my package today everything is here . the product are fantastic and just perfect. I was unsure about ordering online but from you it was really good. i can’t wait now until i get to use them at my wedding in June.”
Sammy
“I recently bought some gifts and some favours from Confetti. It all arrived within 3 days and was in great condition. The large bag of chocolates was good value for money and I’m happy with the purchase. I would buy from Confetti again as very happy with the purchase.”
Reviewcentre.com
“I had fantastic service from Confetti. My order came through straight away and when I phoned up to order extra gifts for my bridesmaids they also came straight away. We bought everything from table themes, to confetti and our wedding album. I’d definitely recommend it to new brides and I think I’ll keep it in mind for the future for birthday gifts”
Anonymous
“…- with the exception of confetti.co.uk and one other site (which I will later review). This website is a great ‘one-stop shop’ for all things wedding related. No bride-to-be should be without her daily confetti fix! So, what does Confetti offer? Ok, first and foremost this website is an online shop but it also includes venue, wedding dress and wedding supplier directories, wedding advice, real-life stories, planning tools, celebrity celebration ……Confetti sells online and in a few outlets dotted throughout the UK and offers a huge range of wedding related goods. Living in Spain, I didn’t actually get the chance to visit any confetti store but friends who have visited have raved about their varied product range.”
Ciao.co.uk
“Originally I just visited the site for a bit of a nose and to pick up some useful tips … and there was plenty of them to choose from. Now, if you are like me and have a budget that you have to stick to then this is the place to pick up some handy tips. Lets go through some of the catagories: FASHION – Ideas for wedding dresses. Not just for brides, but for bridesmaids also. They also have section for Mother of the Bride. You can search either ……rather pricey, but it does help you decide the kind of style that you want. As with everything else … it does pay to shop around. ADVICE – advice on everything wedding related. Etiquite, speaches, planning for the big day. SUPPLIER DIRECTORY – This really is a handy tool which has saved me loads of time looking around. Just choose your area, and what servive you are looking for. It will supply you with a list companies in you local area with…”
Ciao.co.uk
“My now-fiance and I got engaged two years ago, but didn’t start planning the wedding until August last year. The wedding date is August 20th 2005, so we were sure that we had plenty of time to get the ball rolling. Problem is, you don’t realise just how much there is to plan until you start planning the thing! From the essential services such as photography, catering and invitation design to the previously unthought-about aspects like speech writing … wedding, let alone a wedding the size of ours, is ridiculous! While browsing the net for anything in the form of inspiration, I came across the Confetti website, which, I now realise, is the modern-day Bible for brides-to-be. It would take far too long to describe exactly how useful this site is, but hopefully the below should give you an idea of just how much of a godsend it is. First and foremost, the design and technical stuff. It is certainly…”
Ciao.co.uk
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