Terms and Conditions

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website confetti.co.uk (“our Website”, “our Site”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use our Website. By using our Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our Website.

Information About Us

The Website is operated by Confetti Celebrations Limited (“We/we” or “Us/us”). We are a Limited Company registered in England (with registered number 07235198). Our registered office is at 207 Knutsford Road, Grappenhall, Warrington, Cheshire, WA4 2QL. Our VAT number is 997052676.

Accessing Our Website

Access to our Website is permitted on a temporary basis, and We reserve the right to withdraw or amend the service We provide on our Website without notice (see below). We will not be liable if for any reason our Website is unavailable at any time or for any period.

From time to time, We may restrict access to some parts of our Website, or the entirety of the Website, to users who have registered with us.

If you are provided with a password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

When using our Website, you must comply with the provisions of our acceptable use policy.

You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them.

Retail Terms & Conditions

Terms of Purchase of Goods or Services from Confetti Celebrations Ltd

All orders for goods (“Goods”) and on-line or offline pay-services (“Services”) (together “Products”) from a buyer (“you”) accepted by Confetti Celebrations Ltd Limited (“we/us”) on or through the confetti.co.uk or by other methods including the Confetti Mail Order Brochure, which are not goods or services offered for sale by a third party are subject exclusively and strictly to the following terms and conditions (“Purchase Terms”) (which, in the event of a conflict, take priority over the terms and conditions of use of our Site).

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order; this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Price and Delivery of Products

The price of the Products shall be the price quoted on our Site. Payment details must be provided by you on the date that we accept your order.

In respect of Goods only: the delivery of Goods shall be subject to payment by you of the delivery charges specified on our Site, which may be changed by us at our discretion. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please check the content of your order on arrival, should there be any discrepancies please contact Confetti within 21 days.

Please be aware that we do not despatch to our customers until all stock is available on your order.

The Express Delivery service excludes delivery on Saturday and Sunday.

The Express Delivery option may be applied to personalised items, but only after the stated item lead time. For example if an item is stated as having a Product Lead Time of 21 working days the Express Delivery service will apply following the 21 working days.

Special Order Products are sourced by us strictly to your order and are not held by us in our stock. We will only dispatch your whole order once the Special Order Product within that order has been received by us. Please note that we cannot deliver to a PO Box number.

The inclusion of a Special Order Product within your order may delay dispatch of your whole order by up to 25 days. All Special Order Products are clearly marked within the description of that product.

You may request us to part dispatch your order whilst we are awaiting delivery of the Special Order Product, however an additional delivery charge will apply for this additional dispatch.

You confirm that you have given us the correct billing address of your credit/debit card and, in respect of Goods and if different to the billing address, that you have also notified us of the correct delivery address.


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