Will terms and conditions

Whether the matter is fixed fee, or based on an hourly rate, we will inform you if any unforeseen extra work becomes necessary ‐ for example, due to unexpected difficulties or if your requirements or the circumstances change significantly during the matter. We will also inform you of the estimated cost of the extra work before incurring these extra costs. If possible, we will attempt to agree an amended charge with you. If you prefer to set a limit beyond which we would not go without your authority then please let us know.

If you do not pay our bill on completion of the sale or purchase, payment is due within 28 days of us sending you the bill. If you do not pay the bill within 28 days we will charge interest on it at 2% per annum above the current base rate of Royal Bank of Scotland Plc. This interest may be charged from the date on which payment of your bill is due. If you have any query about the bill you should contact Julian straight away.

Termination

You may terminate your instructions to us in writing at any time. For example, you may decide you cannot give us clear or proper instructions on how to proceed, or you may lose confidence in our work. We are entitled to keep all your papers and documents while money is owing to us.

We will decide to stop acting for you only with good reason and on giving you reasonable notice. If you or we decide that we will stop acting for you, then we will submit a bill to you for our charges on an hourly basis and expenses as set out earlier.

We are sure that you will understand that in the event of any accounts or requests for payment being unpaid that this may delay the progress of your matter. In these circumstances, we do reserve the right not to act any further but you will be liable for all fees incurred to that date.

Conclusion

Your continued instructions will amount to your acceptance of these terms of business.

The following terms and conditions are those which you enter into on submitting the completed will pack checklist/questionnaire to Wright & Wright Solicitors who provide this service on behalf of confetti.

Standard Terms

As part of our commitment to both good practice and a good service this note sets out our terms of business and the basis upon which we charge.

FSA STATEMENT

This firm is not authorised by the Financial Services Authority. However, we are included on the register maintained by the Financial Services Authority so that we can carry on insurance mediation activity, which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Law Society. The register can be accessed via the Financial Services Authority website at: www.fsa.gov.uk/Pages/register.

Responsibility for Work

Julian Sampson will be dealing with your matter as the Partner responsible for Private Client work and will deal with you on a day to day basis. If you need to telephone, please ask to speak to him, but if he is unavailable, please leave a message with his assistants, Miss Melinda Clemans and Miss Jo Stroud, both solicitors.

If there are any problems or queries that you may have on your matter please let Julian know in the first instance because prompt action is most likely to prevent the situation worsening. However, if the problem cannot be resolved please ask to speak to our Partner, Mrs. Angela Wright.

Quotation

For most matters we will already have given you a fixed fee quotation. We will add VAT to our charge at the rate that applies when the work is done. At present VAT is 17.5%. In addition, we will ask for reimbursement of any disbursements that are paid on your behalf. Again, it is hoped that an estimate of these costs will already have been provided to you.

Where a fixed fee is not agreed in advance, charges are calculated according to time recorded on your matter by solicitors and other staff at their respective hourly charging rates. Julian Sampson’s charge is £175 per hour plus VAT. We will charge for writing letters, and for making and taking telephone calls in units of 1/10th of an hour.

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